FREQUENTLY ASKED QUESTIONS
ISN’T BOILING WATER SAFE ENOUGH?
Many people thinking boiling water makes its safe – but this isn’t always the case. Boiling will kill bugs and bacteria but it won’t necessarily remove metals such as lead or organics such as harmful pesticides
WHAT ABOUT BOTTLED WATER, SURELY THAT MUST BE OK?
Often bottled drinking is the only safe alternative. However, bottled water is expensive, inconvenient and harmful to the environment because of the high the transportation costs. In many parts of the world it’s difficult to know exactly where the water comes from and you still can’t trust that its safe.
HOW DO I CLEAN MY FILTER?
After time particles may block the holes, reducing flow. Coldstream ceramic filters are easy to clean, simply rub them with a scouring pad, removing particles and restoring flow.
HOW LONG WILL MY FILTER LAST?
On average a Coldstream filter will last between 6 and 12 months, depending on water quality and usage, before it needs replacing.
MADE IN THE UNITED KINGDOM
All Coldstream ceramic water filters are made in England to the highest standards, using advanced manufacturing techniques to deliver safe, great tasting water time after time.